Send Us the MAC
Read the MAC from your box label or app screen and send it through the Free Trial button or on WhatsApp, along with the device name.
To set up Stream4K IPTV you register your device's MAC address with us, receive a private portal link on WhatsApp, and paste that link into your MAG box, Formuler MyTVOnline, STB Emulator (including Fire Stick) or Smart STB app. There are no logins to remember. If you have not ordered yet, a free 2-day trial uses exactly the same steps.
Whatever you watch on, the order is always the same. Tick these off and the device guide below fills in the menu names.
Read the MAC from your box label or app screen and send it through the Free Trial button or on WhatsApp, along with the device name.
Once your trial or plan is active on that MAC, the portal link lands in your WhatsApp chat. Only that device can use it.
Put the link into the app's portal field, save, then restart. The live groups and VOD menu load within seconds.
Before you begin: Stream4K IPTV (also sold as Cast4K IPTV) is a MAC portal service. Apps that only take an Xtream login or M3U list, such as TiviMate or IPTV Smarters, cannot open it. Do not accept a "Stream4K portal" from a third party; the genuine link only comes from us after a Stream4K IPTV free trial or a Stream4K IPTV subscription is activated.
Tap your device to jump to its guide. Each card shows where the MAC address lives so you can send it before reading further.
MAC on the sticker underneath (00:1A:79…). Portal under System settings → Servers → Portals.
MAC on the MyTVOnline connection screen. Portal added from the same screen.
STB Emulator shows the MAC in STB configuration. Portal goes in Portal settings.
Smart STB displays the MAC on launch. Portal set via the menu button on the remote.
MAG boxes are purpose-built portal players, which makes them one of the steadiest ways to watch Stream4K in 4K and FHD.
MAG tips: leave the second portal slot blank, check there is no space before or after the link, and if the box was second-hand, reset it to factory settings first so old portals do not interfere. Newer models also list the MAC on the Status or System information screen.
Formuler Z-series boxes run MyTVOnline 2 or 3, both of which handle MAC portals natively.
Formuler tips: if the loading bar stalls, edit the portal entry, re-check the link and reconnect. You can hide language groups you never watch, which keeps zapping through favorites quick for the whole family.
STB Emulator makes an Android phone, tablet, TV box or Fire TV Stick behave like a MAG, so it can open the Stream4K portal.
Fire Stick and Android tips: STB Emulator is not listed in the Amazon store, which is why Downloader is needed on Fire TV. In STB configuration, MAG 250 is a reliable model choice. Never edit the MAC once we have registered it, or the portal will reject the device.
Samsung Tizen and LG webOS televisions can open the portal without any extra box by using the Smart STB app.
Smart TV notes: Smart STB charges its own license after its trial period; that payment goes to the app's developer, not to Stream4K. Set IPTV and Android TV boxes with a portal app follow the same idea: the app shows a MAC, you send it, we link the portal and guide you on WhatsApp.
Find what you see on screen in the left column. Nearly every issue traces back to the MAC, the link or the home network.
| What you see | Likely cause | What to do |
|---|---|---|
| "STB blocked" or "Authorization failed" | MAC in the app differs from the one we registered, or the line has run out | Compare all 12 characters of the MAC, undo any MAC change in the app, then ask us on WhatsApp to check the line status. |
| Spinning "Loading portal" screen | A typo, a missing slash or a stray space in the portal link | Copy the link again straight from the WhatsApp message, paste it in full, save and reboot the device. |
| 4K channel stutters or freezes | Not enough bandwidth, busy Wi-Fi or a full app cache | Clear the app cache, restart router and box, use Ethernet or 5 GHz Wi-Fi, or switch to the FHD/HD version of that channel. |
| Slow channel switching | Weak Wi-Fi signal or an older box working hard | Move the router closer or wire the box. On STB Emulator, choosing MAG 250 as the model in STB configuration often helps. |
| Everything stopped after weeks of normal use | Trial or subscription period has ended | Renew on WhatsApp. Time is added to the same MAC, so you only restart the app. |
| Portal worked, then failed after an app reinstall | Reinstalling STB Emulator or Smart STB can generate a new MAC | Send us the new MAC and we move the line, or restore the old MAC in the app settings. |
| Picture plays but no sound on some channels | Audio track or output setting on the device | Open the player options and pick another audio track, or set the box audio output to PCM / stereo. |
Set up and ready to explore? Open the Stream4K IPTV channel list to see every region, keep your line running through Stream4K IPTV renewal, or read local tips for the USA and the UK.
The Stream4K portal is private. It is sent only to activated customers and trial users, in their own WhatsApp chat, right after their MAC address is registered. Keeping it off public pages protects the service from misuse and keeps playback stable for real viewers.
Just one: the portal link we send you. Your device MAC address does the identifying, so there is no username, password, M3U playlist or Xtream code to enter anywhere.
All the common ones: MAG 250, 254 and 256, MAG 322 and 324, MAG 424, and MAG 520 and 524. The portal field sits in the Servers section of the system settings; firmware versions name the menus slightly differently.
MyTVOnline 2 and 3 both display the device MAC on their portal connection screen and in the device information page. Formuler MACs often begin with 00:1A:78. Send it to us before adding the portal.
Get the free Downloader app from the Amazon Appstore, allow Downloader to install unknown apps in the Fire TV developer options, then use Downloader to fetch and install STB Emulator. After that, the setup is identical to any Android device.
Smart STB is made by an independent developer who charges its own app license after a short free period. That fee goes to the app developer and is not part of your Stream4K IPTV plan.
The portal does not recognise the MAC in your app. Either one character differs from the MAC we registered, the MAC was changed inside the app, or the line has expired. Compare the MAC carefully, restart, and message us with a photo if it persists.
Yes. A new device usually brings a new MAC address. Send the new MAC on WhatsApp and we will move the line across; your remaining time stays with you.
No. Renewals keep the same MAC and the same portal, and we simply add time to your line. Restart the app after we confirm and playback resumes.
Tell us your device and send the MAC. We activate a 2-day trial or your paid Stream4K line and stay in the chat until the first channel plays.